Shipping policy

Key Shipping Details:

• Order Cut-Off Time: 3:00 pm AEST

• Order Handling Time: 1-2 business days (Monday to Friday)

• Shipping Time: 7-12 business days (Monday to Friday)

• Shipping Cost: Free shipping on all orders

At Aura Sol, we aim to deliver your fashion faves as quickly as possible. Here’s everything you need to know about how your order will get to you.

Order Cut-Off Time Place your order before 3:00 pm AEST and we’ll get started on it that day. Orders placed after this time will be processed the next business day.

Handling Time We process and prepare your order in 1-2 business days (Monday to Friday), making sure everything is packed with care.

Shipping Time Once your order is on its way, you can expect it to arrive within 7-12 business days.

Track Your Order Once we send your package, you will receive a tracking code via email. You can use this link to track your order easily.

Shipping Cost Good news — shipping is free on all orders.

Order Delays If delays happen, we’ll keep you in the loop. If you’re concerned about your order’s status, feel free to reach out to our customer support team.

Damaged or Incorrect Orders If your order arrives damaged or incorrect, email our support team with your order details and a photo of the issue. We’ll make it right!

Order Cancellations If you’d like to cancel your order, please contact us before it’s shipped. Once it’s on its way, cancellations aren’t possible, but you can return it once it arrives within our 14-day return window.